Refund policy
BELLMART Return & Refund Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Eligibility Requirements To be eligible for a return, your item must be:
- Unworn and unused
- In the same condition as received
- With original tags attached
- In its original packaging
You'll also need your receipt or proof of purchase.
How to Start a Return To initiate a return, contact us at returns@shopbellmart.com. Do not send items back without first requesting a return — items sent back without authorization will not be accepted.
Return Shipping Return shipping is the customer's responsibility unless the return is due to a shipping error or a damaged/defective item.
Final Sale — Non-Returnable Items The following categories are final sale and cannot be returned:
- Beauty products
- Bodysuits
- Face masks
- Intimates & Lingerie
- Jewelry
- Swimwear
Damages & Defective Items Please inspect your order upon delivery and contact us immediately at returns@shopbellmart.com if your item is defective, damaged, or incorrect so we can resolve the issue.
Refunds Once your return is received and inspected, we'll notify you of approval. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund.
If more than 15 business days have passed since your return was approved, contact us at returns@shopbellmart.com.
Exchanges The fastest way to get what you want is to return the original item and place a new order once the return is accepted.